Privacy Policy

PizzaBase Thailand

Effective Date: [June 2021]

At PizzaBase Thailand (“we”, “us”, “our”), your privacy is very important to us.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website pizzabasethailand.com , which operates using WooCommerce.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of personal data to process your orders and improve our services.

a) Personal Information

When you place an order or register an account, we collect:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party gateways)

b) Technical Information

Automatically collected data includes:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on site
  • Cookies and tracking pixels

c) Marketing & Communication Preferences

If you subscribe to our newsletter or promotions, we may store your preferences and communication history.

2. How We Use Your Information

We use your personal information to:

  1. Process and fulfill your orders via WooCommerce.
  2. Deliver products and manage shipping logistics.
  3. Send order confirmations, invoices, and updates.
  4. Respond to customer service requests.
  5. Manage your online account.
  6. Send marketing emails (only with your consent).
  7. Improve website performance, design, and product offerings.

We never sell or rent your data to third parties.

3. Payments and Third-Party Services

We use secure third-party payment gateways (e.g., PayPal, Stripe, Thai banking systems).
These providers process your payment information directly and do not share full payment details with us.

WooCommerce collects minimal data necessary to confirm transactions (order ID, total, date).

4. Shipping and Logistics

We may share your delivery information (name, address, phone) with trusted courier services such or other logistics partners to ensure timely delivery of your orders.
These third parties are required to protect your data and use it only for delivery purposes.

5. Cookies

Our site uses cookies to enhance your browsing experience.
Cookies help us remember.

  • Items in your shopping cart
  • Login preferences
  • Language settings
  • Analytics (via Google Analytics or WooCommerce reports)

You can disable cookies through your browser settings, but some parts of the website may not function properly.

6. Marketing and Communication

If you opt-in to receive marketing communications, we may send you:

  • Product updates
  • Promotions or discounts
  • Newsletters

You can unsubscribe anytime via the link provided in our emails.

We comply with GDPR and Thai PDPA regulations for digital marketing consent.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your orders and comply with Thai tax and accounting laws.
  • Resolve disputes or warranty claims.
  • Improve our customer service experience.

Inactive accounts and marketing data are deleted after 24 months of inactivity.

8. Data Security

We use SSL encryption and secure servers to protect your information.
Access to personal data is restricted to authorized personnel only.

WooCommerce and our hosting provider follow strict data protection measures to prevent unauthorized access, alteration, or disclosure.

9. International Data Transfers

Your data may be transferred and stored outside Thailand (e.g., in the EU or US) depending on the servers used by WooCommerce, WordPress, or our email providers.
We ensure that all such transfers comply with data protection regulations and maintain adequate security standards.

10. Your Rights

You have the right to:

  • The personal data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing communications.
  • Request data portability in a readable format.

To exercise your rights, contact us at [email protected].

11. Minors

Our website and products are intended for individuals aged 18 or older.
We do not knowingly collect data from minors.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business or legal requirements.
All updates will be published on this page with a revised “Effective Date.”

📩 13. Contact Us

If you have questions about our Privacy Policy or wish to exercise your data rights, please contact:

Italian Bakery & Pizza Base  Thailand
📍 82/48–49 Moo 12, Nongprue, Banglamung, Chonburi, 20150, Thailand
📧 [email protected]
🌐 https://pizzabasethailand.com

PizzaBase – Authentic Italian Bakery in Thailand

Fresh. Safe. Transparent. Trusted.